Collecting your order?

When you have completed your order you will receive two emails from us.

One to confirm your order and a further email to confirm when your order is ready to be collected from your chosen location at either The Hornets Shop at Vicarage Road Stadium or the Watford FC Shop at the Watford Intu Shopping Centre.

When you collect your order we require a copy of your order confirmation or ready for collection email.

Orders placed before 9AM will be available to collect from 12PM the following day.


Click and Collect - Disabled fans

For any disabled fans wanting to complete a Click and Collect on a match day, we offer FREE Click and Collect to your seat. Please refer to our disability access statement for information on this or contact the Hornets shop at or our dedicated Contact Us section on this website.