Open Accessibility Tools




 Lockdown restrictions

Due to lockdown restrictions the Intu store and Vicarage Road store will be closed until the 2nd of December. We will be operating collections only from our store at Vicarage Road. This will be available from Monday to Saturday 9:30 to 17:30. No entry will be allowed into the store, customers must show their order confirmation and will be asked to wait outside whilst your order is retrieved by a member of staff. A face mask will be required to be worn and no further items will be allowed for purchase

Collecting your order?

When you have completed your order you will receive two emails from us.

One to confirm your order and a further email to confirm when your order is ready to be collected from your chosen location at either The Hornets Shop at Vicarage Road Stadium or the Watford FC Shop at the Watford Intu Shopping Centre.

When you collect your order we require a copy of your order confirmation or ready for collection email.

Orders placed before 9AM will be available to collect from 12PM the following day.


Click and Collect - Disabled fans

For any disabled fans wanting to complete a Click and Collect on a match day, we offer FREE Click and Collect to your seat. Please refer to our disability access statement for information on this or contact the Hornets shop at or our dedicated Contact Us section on this website.